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Delivery and Returns

Delivery & Despatch

We do everything we can to make sure your order gets to you as soon as possible.

With thousands of items in stock, our products are available to be despatched the same day, if you order before 4pm GMT. If there are any problems with your order we will let you know as soon as possible.

The cost of delivery is calculated during the checkout process based on the delivery location.


Order Value


United Kingdom

Yarn, Patterns, Books, Needles, Buttons, Accessories & Everything Else!

£0.00 - £25.00






All Orders


Austria, Belgium, Canada, Czech Republic, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, The Netherlands, Portugal, Singapore, Spain, Sweden

All Orders


Brazil, China, Denmark, India, Malaysia, Mexico, Norway, Saudi Arabia, South Africa, Switzerland, The Rest of Europe

All Orders


Australia & New Zealand £0.00 - £49.99 £4.95
£50.00 - £149.99


£150 - £299.99


£300+ £29.95

The Rest of the World

All Orders


Please Note: Delivery costs to EU destinations include UK VAT at 20%.

Returns & Replacements

Please click the above button to begin the process of making a return. This can be for either a damaged product, exchange, or a refund in line with our 30 day no quibble returns policy. Just follow the easy step by step instructions and we will email you every step of the way to keep you fully informed of your process.