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Delivery and Returns

Delivery & Despatch

We do everything we can to make sure your order gets to you as soon as possible.

With over 100,000 items in stock, our products are available to be despatched the same day, if you order before 5pm GMT. If there are any problems with your order we will let you know as soon as possible.

The cost of delivery is calculated during the checkout process based on the delivery location.


Order Value


United Kingdom

Yarn, Patterns, Books, Needles, Buttons, Accessories & Everything Else!

£0.00 - £25.00





All Orders


Austria, Australia, Belgium, Canada, Czech Republic, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, The Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden

All Orders


Brazil, China, Denmark, India, Malaysia, Mexico, Norway, Saudi Arabia, South Africa, Switzerland, The Rest of Europe

All Orders


The Rest of the World

All Orders


Please Note: Delivery costs to EU destinations include UK VAT at 20%.

Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 30 days of receipt for a full refund, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

Deramores Retail Limited (Returns)
Unit 1
Sabre Way
United Kingdom