Deramores Rewards; our loyalty programme, is completely FREE to join and is just one of our ways of thanking our customers for shopping with us. Our customers are the heart of Deramores and without you, we wouldn’t be the Award Winning Online Knitting & Crochet Store we are today.
Since introducing Deramores Rewards also known as Derapoints in 2017, we have been met with hundreds of thousands of customers signing up and benefitting from our rewards programme. That's why the team at Deramores have been working to make our Derapoints even better with a brand-new VIP Rewards Programme.
So what is the NEW VIP Programme?
The NEW VIP Rewards Programme will take Deramores rewards to the next level. It gives our customers the opportunity to earn even more benefits of our rewards.
You may wonder how? You can now earn more points for every £1 you spend whilst also receiving more points for reviews and you can be in with a chance of viewing exclusive, FREE content up to 48 hours before general release!
All existing and new accounts will be automatically enrolled into the first tier; 'Crafter'. Crafters will qualify for our basic Deramores Reward Programme, earning points as they spend, click and review. Regular customers will qualify for the 'Regular Crafter' tier and will benefit from earning more Derapoints to save and redeem. Finally, our 'VIP Crafter's' will benefit from even greater rewards, with more opportunities to earn and more.
Customers can join rewards for free, simply by creating an account.
More information on our different tiers can be found on the table below:
| Crafter | Regular Crafter | VIP Crafter | |
| Annual Spend | Qualify by spending £0.00 -£99.99 in a 12 month period | Qualify by spending £100.00 - £249.99 in a 12 month period | Qualify by spending £250.00 or more in a 12 month period |
VIP Crafters will also receive content up to 48 hours before general release!
Note: The tier that you qualify for is based on a 12-month rolling basis. If you meet the spend criteria for that 12-month period, you will continue to earn the rewards from that tier. If you, however, fail to reach the criteria, you will drop down a tier. So, to get the most from our rewards programme, you simply have to shop with us regularly.
So you may ask, how do you earn points?
| Crafter | Regular Crafter | VIP Crafter | Restrictions | |
| Place an order | 5 for every £1 Spent | 6 for every £1 Spent | 7 for every £1 Spent | - |
| Place an order on Thursday | 10 for every £1 Spent | 12 for every £1 Spent | 14 for every £1 Spent | Thursday Only |
| Place an Order Tuesday & Sunday | Bonus 50 Points | Bonus 60 Points | Bonus 75 Points | Tuesdays & Sundays Only |
| Review a Product | 25 per review | 30 per review | 35 per review | Only 1 review per week |
| Enter New VIP Tier | - | 100 Bonus Points | 250 Bonus Points | Only qualify for this once |
| Follow us on Instagram | 25 Points | 25 Points | 25 Points | Only qualify for this once |
| Like us on Facebook | 25 Points | 25 Points | 25 Points | Only qualify for this once |
| Follow us on Twitter | 25 Points | 25 Points | 25 Points | Only qualify for this once |
| Celebrate a Birthday | 200 Points | 200 Points | 200 Points | Receive a month before your birthday |
| Refer a Friend | 500 Points | 500 Points | 500 Points | A friend has to complete their first order |
Will my Derapoints expire?
Derapoints will expire after six months of inactivity, to prevent the expiration of your Derapoints, place an order, like us on social, refer a friend or review a previous purchase.
I have a question, can you help?
Should you still have further questions, our team will be on hand to help you. We’re available 9:00 am - 5:00 pm (GMT) Monday to Friday via our Live Chat, or alternatively via email at customer.service@deramores.com.
Thank you for shopping with Deramores!