Delivery Information

Delivery & Despatch

We do everything we can to make sure your order gets to you as soon as possible. Every effort is made to despatch your order the same day.

With over 100,000 items in stock, most of our products are available for same day despatch. However, if a product is temporarily out of stock or you’d like a large quantity, we may be able to back order the items for you. If a product is to be backordered, this will be clearly indicated in your shopping basket prior to checkout, along with an estimate of despatch. If there are any problems with your order we will let you know as soon as possible.

The cost of delivery is calculated during the checkout process based on the delivery location.

Please Note: Delivery costs to EU destinations include UK VAT at 20%.

Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 30 days of receipt for a full refund, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

Deramores (Returns)
Units 5-9 Tomas Seth Business Park
Argent Road
Queenborough
ME11 5TS
United Kingdom