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FREE UK DELIVERY

When You Spend Over £25.00

Call 0845 519 4573

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Customer Service

We take great pride in offering the highest level of service to our customers all over the world.
Please feel free to contact us by email customer.service@deramores.com.

Delivery & Despatch

We do everything we can to make sure your order gets to you as soon as possible. Every effort is made to despatch your order the same day.

All goods displayed in the website are in stock and ready for despatch. If for any reason we are unable to despatch your order the same day we will let you know as soon as possible.

The cost of delivery is calculated during the checkout process based on the delivery location.

Country Order Value Cost
United Kingdom £0.00 - £25.00 £2.95
£25.00+ FREE
USA All Orders £3.95
Austria, Australia, Belgium, Canada, Czech Republic, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, The Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden All Orders £4.95
Brazil, China, Denmark, India, Malaysia, Mexico, Norway, Saudi Arabia, South Africa, Switzerland, The Rest of Europe All Orders £5.95
The Rest of the World All Orders £6.95

Please Note: Delivery costs to EU destinations include UK VAT at 20%.

Terms and Conditions

Please note that use of our website and making a purchase are subject to our terms and conditions. You can read them in full here.

Minimum Order Amount

There is a minimum order of £5 on all orders.

Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 7 days of receipt for a full refund, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.

Deramores (Returns)
Units 5-9 Tomas Seth Business Park
Argent Road
Queenborough
ME11 5TS
United Kingdom

Privacy & Security

We take the security of all your personal information and payment details very seriously.

All your personal details are transferred to us using 128-bit SSL encryption and can only be accessed by us so that we can process your orders. Your credit or debit card details are not stored at all.

We promise to protect your privacy. We will only use the information that we collect lawfully and in accordance with the Data Protection Act 1998. We collect information about you so that we can process your order and provide you with the best possible service. At all times you have the opportunity to opt out of future mailings. We do not make unsolicited telephone calls, send post or emails to you. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly.

Cookies are used on this site to hold information that help to make your shopping experience with us better. The cookies used on this website do not store any personally identifiable information.

For more information on privacy, please see our full Privacy Policy.